Shipping & Returns
Goods and sevices ordered before 1pm on working days will be shipped same day unless otherwise stated, set freight will be added to your cart at checkout. Freight costs for bulky items will be quoted.
Sanco Tooling Ltd delivery expectation is
South Island 1-3 working days
North Island 1-3 working days
Rural Delivery 2-5 working days
We will notify you if your item is not able to be dispatched.
We do not deliver to P O Boxes or adresses that we deem suspicious
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.
Cancellation and Refund of Order
All orders placed maybe cancelled within 24 hours of placing the order. Any payment will be refunded accordingly. If goods have already been despatched then a refund will be given when goods are returned to Sanco Tooling Ltd.